How to Pick-up Resources from AOK Library

There will be a tent in Parking Lot 7 past the Walker parking garage on Walker Avenue. Patrons should pull up at their designated time, and a staff member will bring materials to the car.

To reserve materials for pick-up, please see these instructions.

Contact the circulation department if you have questions or issues at: 410-455-2354.

Eligible Patrons:
UMBC library card holders, USM and LNDL faculty, staff, and students.

Eligible Items:
Available library materials are requests you have placed via the Catalog, ILLiad, or the Digital Media Lab (DML) and you have received an email message that the materials are available for pick-up at UMBC.

Eligible items include:

• Items in the Stacks, Media Stacks, FOLIO, or Leisure Reading collections at UMBC
• Circulating Laptops - equipment availability and loan terms (UMBC patrons only)
• Circulating AV equipment from the Digital Media Lab (UMBC patrons only)
• Items on loan or belonging to another USM-AI library (based on availability)
• Requests placed via ILLiad, the InterLibrary Loan site (based on availability)

Remember, for each of these options, you must first receive an email informing you of their availability.

Pick-up Limits:

• Books on shelf at UMBC (up to 10 items)
• CDs & DVDs on shelf at UMBC (up to 10 items per format)
• AV equipment from the DML (based on availability)
• Items on loan (based on availability)
• Items owned by another library (based on availability)

Pick-up Appointment Hours:

• Sunday 1:00 p.m. - 5:00 p.m. (weekend)
• Mon/Wed/Fri 9:30 a.m. to 1:00 p.m. (mornings)
• Mon/Wed 4:00 p.m. to 7:30 p.m. (evenings)

Scheduling a Pick-up Appointment:

1. Place a request for the item(s) in the Catalog, via ILLiad or the DML reservation form
2. Wait for the “Hold Available” email message
3. Schedule a pick-up time (below)
4. Arrive at Parking Lot 7 across from the library on Walker Avenue during your appointment timeframe
5. Call us at 410-455-2354 when you arrive
6. Pop your trunk or roll down your back window for the staff to deliver your items to you.

Curbside Returns

Patrons may drop off materials on campus 24 hours without physical contact. Click here for a campus map with drop off locations. To avoid damage, please DO NOT put AV equipment or laptops in these bins or leave items outside of the library.

You may return fragile materials during the curbside pick-up service hours. A bin will be located near the loading dock. No appointment is required, but please call us when you arrive.

Call us during curbside pick-up hours to return AV equipment & laptops: 410-455-2354.